Wednesday February 17, 2016
They're Not Just Customers, They're FAMILY
From: Raymond Strocko
Sent: Monday, February 15, 2016 5:25 PM
To: Harvey Ryan <email@example.com>
Cc: Pat Strocko
Subject: You're A+
Pat and I need to tell you how much we appreciate all that you and Turnstone Custom Homes have done and continue to do for us and our beach home. We met with Carlos today to discuss a few minor repairs we need, and he continues to impress us with his skill, knowledge and honesty regards how to correct these issues. And if he thinks a specialist is needed, he will say so and recommend one. We have utmost confidence and trust in Carlos and we are sure you are appreciative having him as an employee. And while we are handing out praise, Kelly also deserves an A+; even though we moved into our home 9/12/2014, Turnstone/Kelly continues to help us and advise us on house-related issues. We continue to tell anyone who asks that we absolutely made the correct decision selecting Turnstone Custom Homes as our builder. Thanks for listening and we hope business is good. Let us know if we can be of help.